Refund Policy

At FashionMerit.com, we focus on delivering high-quality fashion content, collaborations, and digital publishing services that align with your brand goals. Due to the customized and digital nature of our offerings, we follow a clear and structured refund policy to ensure transparency for all parties.

1. General Refund Terms

1.1 Advance Payment Requirement

All services offered on FashionMerit.com require full payment in advance before any work begins, including content creation, sponsored posts, brand features, or promotional placements.

1.2 No-Refund Policy After Work Begins

Once payment is made and the project has started, refunds are not available. This policy exists because our services involve planning, research, writing, editorial review, and publishing efforts that cannot be reversed.

1.3 Revisions & Adjustments

We offer up to two reasonable revisions within the original scope of the agreement to ensure satisfaction. Requests beyond the agreed scope may require additional charges.

2. Exceptional Situations

2.1 Non-Delivery

If FashionMerit fails to deliver the agreed service within the promised timeframe due to internal issues, we will assess the situation and may offer a partial or full refund, depending on the circumstances.

2.2 Duplicate or Incorrect Payments

Any verified duplicate or excess payment will be refunded promptly after confirmation.

2.3 Service Infeasibility

In rare cases where we are unable to complete an order due to technical limitations or unforeseen constraints, a full refund may be issued at our discretion.

3. Refund Request Procedure

3.1 Submitting a Request

All refund requests must be submitted in writing and should include:

  • Order or service details

  • Proof of payment

  • A clear explanation of the issue

3.2 Review & Processing Time

Refund requests will be reviewed within 7 business days. If approved, the refund will be processed 

within 14 business days through the original payment method.

3.3 Final Authority

All refund decisions are made solely by FashionMerit.com and are considered final.

4. Refund Exclusions

Refunds will not be provided in the following cases:

  • Change of mind or subjective dissatisfaction

  • Failure to provide required information, approvals, or content inputs

  • Delays caused by the client

  • Issues related to third-party payment gateways or processors (subject to their policies)

5. Support & Assistance

Before submitting a refund request, we encourage you to contact our support team. We are always happy to discuss concerns and work toward a fair resolution.

For questions regarding this Refund Policy, please reach out to us through our Contact Us page.