Refund Policy
At FashionMerit.com, we focus on delivering high-quality fashion content, collaborations, and digital publishing services that align with your brand goals. Due to the customized and digital nature of our offerings, we follow a clear and structured refund policy to ensure transparency for all parties.
1. General Refund Terms
1.1 Advance Payment Requirement
All services offered on FashionMerit.com require full payment in advance before any work begins, including content creation, sponsored posts, brand features, or promotional placements.
1.2 No-Refund Policy After Work Begins
Once payment is made and the project has started, refunds are not available. This policy exists because our services involve planning, research, writing, editorial review, and publishing efforts that cannot be reversed.
1.3 Revisions & Adjustments
We offer up to two reasonable revisions within the original scope of the agreement to ensure satisfaction. Requests beyond the agreed scope may require additional charges.
2. Exceptional Situations
2.1 Non-Delivery
If FashionMerit fails to deliver the agreed service within the promised timeframe due to internal issues, we will assess the situation and may offer a partial or full refund, depending on the circumstances.
2.2 Duplicate or Incorrect Payments
Any verified duplicate or excess payment will be refunded promptly after confirmation.
2.3 Service Infeasibility
In rare cases where we are unable to complete an order due to technical limitations or unforeseen constraints, a full refund may be issued at our discretion.
3. Refund Request Procedure
3.1 Submitting a Request
All refund requests must be submitted in writing and should include:
Order or service details
Proof of payment
A clear explanation of the issue
3.2 Review & Processing Time
Refund requests will be reviewed within 7 business days. If approved, the refund will be processed
within 14 business days through the original payment method.
3.3 Final Authority
All refund decisions are made solely by FashionMerit.com and are considered final.
4. Refund Exclusions
Refunds will not be provided in the following cases:
Change of mind or subjective dissatisfaction
Failure to provide required information, approvals, or content inputs
Delays caused by the client
Issues related to third-party payment gateways or processors (subject to their policies)
5. Support & Assistance
Before submitting a refund request, we encourage you to contact our support team. We are always happy to discuss concerns and work toward a fair resolution.
For questions regarding this Refund Policy, please reach out to us through our Contact Us page.
